Top Reasons to Develop Your Soft Skills as a Courier Manager
Top Reasons to Develop Your Soft Skills as a Courier Manager Automotive Different industries demand different skill sets, and working in the courier industry requires specific abilities. Excellent driving habits go without saying, and yet an owner driver must also learn how to keep accounts and deal with clients. However, there are many ‘soft skills’ that are useful in any line of work, such as time management and a perfect handshake. Trivial as some of these skills may appear, first impressions are exceedingly important for owner drivers. Impressing your client with a firm handshake or consistently spot-on time keeping can pay off in future recommendations and reviews. Communication is Key As any owner driver knows, courier work can seem like an endless chain of forms and documents. Although these papers are important, as they ensure that both you and the client are on the same page, they cannot replace the benefits of spoken communication. It is essential that you have a ...